What is Employee Self-Service?

What is ESS?

Employee self-service, or ESS is a portal by which employee can manage their own HR and payroll related information and with the help of this service employee will be less reliant on the HR department

Employer can guide their employees in gaining complete clarity on their pay and tax details, apply leave, an attendance requests and process reimbursement requests through a personalized and interactive user-experience that delivers insight based on their day-to-day needs.

In ESS portal managers can approve/reject employee leave requests, attendance and reimbursement requests via an intuitive and responsive online portal. Furthermore, managers can download comprehensive reports for every employee within their team.

Common Features of ESS

Most employee self-service systems allow employees to change personal information such as an address, contact information, and banking information – though approval may be needed. Some ESS systems also allow employees to view scheduling and payroll information. Even the most rudimentary self-service systems generally allow employees to submit time-off requests and allow managers to approve these requests.

If there are any issues that employees are not authorized to directly change using ESS, some HRIS allow employees to correspond electronically with the human resources department. This allows employees to send messages outside of regular office hours, which saves time and hassle for both employees and human resources professionals.

Benefits of ESS


Employees can view their pay slips and tax slips for any particular month.

Submit Declarations

Employees can submit their investment declaration during the start of the financial year and subsequently, their proof details during the End-of-Year (EOY) process.

Reimbursement Claims

Employees can claim various reimbursement requests including fuel, LTA, medical, phone and ‘books and periodicals’. Managers have the accessibility to approve/decline these requests. HRs with role-based privileges has the flexibility to configure flexi cut-off rates for their employees.

Flexi Declarations

Employees can submit their flexi declarations as per the organization’s policy. HR has the flexibility to configure flexi cut-off for their employees.

Personal Information Management Systems(PIMS)

In ESS portal Personal Information Management Systems (PIMS) blog employees can update and maintain their personal and bank details.

In HRMS employer can use separate ESS portal with different employee user id and password.

In this portal apart from work related information employee can be in touch with other colleague socially also. They can wish each other in their birthday and anniversary.

Track Absences and Attendance

It may be possible to use self-service portals for attendance and absence tracking. This may be particularly helpful if some or all of the employees work from remote locations. Allowing employees to “clock in,” track hours, and report absences using a self-service portal can make payroll and compliance reporting easier and can further empower employees.

Database of HR Documents

Self-service portals also have access to a cloud-based database of all HR-related documents. These can include training materials, HR policies, and more. Employees can access these from anywhere at any time whenever they need them. If an employee is out of the office but needs more information about company travel policies and reimbursement, they can access that without involving HR.

Please consider the link to know more about ess working https://myess.in/

Thanks Cheshta Sharma